Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Friendly staff
Great amenities
Average location
Limited dining options
7.6/10
Very good
Rooms
8.8
Location
7.0
Service
8.2
Dining
6.8
Guest reviews
7.6/10
based on 5 reviews
6.4
6.4/10 based on 11 reviews
David
United Kingdom,
April
2024
6.8/10
I had a pleasant stay at this hotel. The rooms were clean, very modern, and featured a balcony with lovely shutters. The room service food, sourced from a nearby restaurant, was among the best I had in Vietnam. The breakfast was simple yet delicious. The hotel was stocked with interesting reading material. The service was okay but not exceptional, and the location was a bit outside the central tourist area.
Rooms
8.0
The rooms were comfortable, modern, and had good free Wi-Fi.
Service
7.0
Location
6.0
The hotel is marginally outside the central tourist area but still convenient for exploring.
Dining
6.0
The complimentary breakfast was plain yet delicious, but the overall dining experience could use improvement.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Mary
United Kingdom,
April
2024
8.2/10
My stay at the hotel was delightful! The rooms were huge, with a small living room area and a big LCD TV that swiveled for convenience. The complimentary breakfast was simple but sufficient, and the service was both helpful and friendly. The location was decent, close to a shopping precinct but a bit far from other attractions. The dining experience was delicious at the rooftop restaurant. Overall, a great value for money with excellent amenities.
Rooms
9.0
The rooms were excellent, spacious, and well-equipped with free internet and a large TV.
Service
9.0
The staff was incredibly helpful and friendly, offering organized trips and even a loan of a motorbike.
Location
7.0
The location was convenient for shopping and public transport, although a bit distant from some attractions.
Dining
8.0
The dining experience was delicious at the rooftop restaurant, though not included on the first day.
Facilities
8.0
The facilities were modern and well-maintained, offering a great overall experience.
Friendly staff
Average location
Jack
United Kingdom,
February
2024
7.0/10
The hotel offers a spacious and clean room with a quiet AC and free internet, but the location is a bit out of town. The dining experience varies from buffet style to rooftop dining. Overall, the service is friendly but may lack fluency in English.
Rooms
9.0
My room was spacious with a queen size bed, a big wooden closet, and a small balcony. It was large and spotlessly clean.
Service
7.0
The staff were very polite and helpful, although communication was basic due to limited English.
Location
6.0
The hotel is a bit out of town but close to the heart of the nightlife and great cuisine in Hue.
Dining
5.0
The dining options ranged from a very poor experience to a rooftop restaurant with good views.
Facilities
8.0
The hotel offers various facilities like room service, laundry, and airport shuttle.
Anne
United Kingdom,
December
2023
8.4/10
I had a pleasant stay at the hotel with clean and comfortable rooms and very friendly staff. The location is convenient, although slightly outside the central tourist area. The dining experience was enjoyable with a buffet-style breakfast, and the facilities were well-maintained. The value for money was reasonable.
Rooms
9.0
The room was spacious and quiet, with nice amenities provided like a kettle and free bottled water daily.
Service
9.0
The staff took great care of me and were very friendly and helpful throughout my stay.
Location
8.0
The hotel is located within walking distance of a large supermarket complex, which is convenient for guests.
Dining
8.0
I enjoyed the buffet-style breakfast provided at the hotel, it was one of the best I've had in Vietnam.
Facilities
8.0
The hotel facilities are well-maintained and offer everything needed for a comfortable stay.
Jack
United Kingdom,
September
2023
8.2/10
I had a lovely stay at this hotel! The rooms were clean, spacious, and well-organized, with a separate bedroom and living room spaces. The balcony was a nice touch, and the complimentary breakfast was simple but sufficient, offering coffee/tea, eggs, baguette, fruit salad, and even occasionally a piece of cake.
Rooms
9.0
The rooms were clean, spacious, and nicely organized, with a separate bedroom and living room spaces, plus a balcony.
Service
9.0
The staff were competent, friendly, and very helpful. They even arranged alternate accommodation and a taxi to a comparable hotel when needed.
Location
8.0
The location was great, being close to the heart of the nightlife and excellent cuisine of Hue. It was in a quiet neighborhood, albeit slightly outside the central tourist area.
Dining
7.0
The dining experience was alright. The rooftop restaurant offered good views, but the breakfast for Westerners was limited, with not-so-great coffee.
Facilities
8.0
The facilities were good, offering room service, dry cleaning, housekeeping, and even grocery shopping service.